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Terms and Conditions

Compliance:
EFong Herbs is a wholesale provider offering herbs and acupuncture supplies to licensed practitioners of Oriental Medicine, licensed health care practitioners, and students at an accredited school of Oriental Medicine or health care institution. In order to complete the registration process, we require verification of your student or provider status to ensure our products are being used safely and appropriately. Please fax a copy of your current student I.D. or unexpired state license to our toll free number . You may also e-mail a scanned copy of this verification to us at cs@herbalistherbs.com or send it via U.S. mail to: 11137 Rush street. #K South El Monte, CA. 91733.
For questions about this requirement, please feel free to contact us. Once we receive verification of licensure or student status, we will be happy to complete the registration process.
The purchaser accepts full responsibility for the safe and proper use of the products, and agrees to indemnify and hold Health Source Products, Inc. and HerbalistHerbs.com harmless from any consumer claims against products supplied by them and their ultimate use.
Herbal formulas, natural remedies, homeopathic formulas, teas and related alternative health products and statements on this site have not been evaluated by the U.S. FDA.
These products are sold in the US as nutritional supplements and are not intended to diagnose, treat, cure or prevent any disease. The content provided is for informational purposes only and is not intended as a substitute for advice from your physician, licensed herbalist, acupuncture specialist or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise, Chinese herb or other supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Our herbal supplements, natural remedies, alternative health and other homeopathic products are not intended for children under the age of 18, pregnant women or women nursing a baby. Ingredients and dosage recommendations may change - see product label for current information. See our Site Map for full product listing. Prices and promotions are subject to change without notice.
 
Payments:
Currently, we are accepting Paypal (where you could safely use your credit card). Money order, checks and COD could also be accepted. A $18 fee will be assessed on all returned checks. UPS COD orders are charged an additional $7.50 per order.
 
Prices:
Special pricing is for all licensed acupuncturists only. All prices are subject to change without notice.
 
Delivery:
Herbs can only be shipped to customers in the United States and Puerto Rico. For international orders, please contact us or one of our international distributors.
Order will be delivered via UPS ground service for customers located in United States (except Alaska and Hawaii where orders will be shipped by UPS Blue or Priority Mail). UPS does not deliver to post office boxes. All orders are shipped within two business days of receipt and confirmation. 
 
No Risk Policy:
You may return unused products ithin 20 days of purchase for credit or refund with prior approval via contact us. Returned items must be in their original package with seals intact and with a copy of the original invoice. A 15% restocking fee will be charged for return after 20 days. We will not accept returns after 60 days from purchase. Shipping charges for the returned products must be prepaid and insured by the purchaser. HerbalistHerbs.com will not be responsible for loss of uninsured returns.
 
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